Key Account Manager

We are seeking a skilled Key Account Manager with a proven track record in the fire and security industry, ready to join a leading integrator that designs, installs, maintains, and monitors electronic life safety and security systems. Reporting directly to the Group Sales Director, this role demands high self-motivation and superior organisational skills to develop and manage sales pipelines contributing significantly to group sales targets.

Core Responsibilities:

• Market Research & Analysis: Research market trends and analyze customer needs and competitive landscape.

• Client Acquisition & Relationship Management: Generate leads and conduct meetings with potential clients.

• Product & Service Development: Provide feedback for product improvement based on client insights.

• Compliance & Risk Management: Maintain compliance with industry regulations and standards.

• Reporting & Analytics: Track KPIs and prepare detailed reports on business development activities for senior management.

• Customer Satisfaction & Retention: Ensure exceptional service delivery to maintain high customer satisfaction levels.

• Design & Quotations: Conduct site surveys, design systems, and manage proposal submissions.

Required Skills:

• Demonstrable expertise in relationship management with a focus on service and project selling within the fire and security sector.

• Strong capability in developing both new and existing client relationships to achieve annual sales targets exceeding £500,000.

• A commitment to integrity, dedication, and aligning with the business’s values for an unrivalled customer experience.

If this sounds like the opportunity for you, apply today!